Division Director Office Communication

Facility Contract Services 601 City Center Way, Pembroke Pines, FL, USA

Location: 601 City Center Way, Pembroke Pines, FL, USA
Categories: Community Relations or PR and Marketing, Marketing and Public Relations
Job Type: Full Time
Posted: Sep 15, 2026

Job Description:

RESPONSIBILITIES AND DUTIES:

Serve as the primary communications advisor to City leadership, and department directors
Serves as one of City’s Public Information Officers (PIOs).
Develop communications policies, ensure quality control, and enforce branding standards.
Lead media outreach, handle inquiries, coordinate interviews, and monitor press coverage.
Develop and execute crisis communications plans for emergency and sensitive situations in collaboration with the Emergency Management Director.
Promote City programs, services, special events, and community initiatives across departments.
Produce City Connect: Bimonthly, 24+ page digital publication (English and Spanish) in coordination with graphic designers and translators.
Produce Newsflash: Monthly digital newsletter emailed directly to residents.
Produce Spotlight: Twice-monthly digital summary of Commission meetings featuring video links and agenda highlights.
Manage social media platforms, city website content, editorial content calendars, and analytics.
Oversee audio-visual operations, digital media projects, and the local Comcast TV PEG station.
Maintain compliance with public records laws, digital accessibility standards, and regulatory policies.
Other duties as delegated and/or assigned.